- 5 stars: 1 (33%)
- 4 stars: 1 (33%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 1 (33%)
I love Premier yarns and being able to order it from a Canadian business is a wonderful bonus. Shipping was very fast.
My yarn came stiff and waxy. I can’t even use it. My crochet hook can’t make stitches with it.
Customer service is having me pay for the return label. I am so disappointed.
Thank you for your feedback! As an independent retailer, we sell Premier yarns directly as received from the manufacturer. While batch finishes and textures can occasionally vary between production runs, the yarn remains fully functional. Because texture preferences are subjective, we offered our standard return option per our published shop policy. We appreciate your business and hope you find a fiber option that better suits your project.
I am very happy with my experience with Little Loopy yarn. I was surprised that chenille bright yarn has changed, I haven't used it yet, so I can't comment on if I like it better or if I like the older style better.